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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Antonio Villalobos

June 26, 2025

5  out of  5
rating by Antonio Villalobos
"Jose was Amazing he was quick, super knowledgeable and super explanatory helping me with each step and understanding the policies"
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Mary Becker

June 4, 2025

5  out of  5
rating by Mary Becker
"Yaya shavez helped me and I tell you what, she was the most helpful person to speak to about insurance recently.I was taken advantage of by AAA and this nice lady took all of the weight off my shoulders to get a new insurance. Very helpful and kind."
We responded:
"Thank you for your 5-star review, Mary! I am so glad Yaya helped you with your insurance needs. My State Farm team and I are happy to be your good neighbor!"
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Andrew Oneil

May 13, 2025

5  out of  5
rating by Andrew Oneil
"I've had always a good experience what State farm the handle their problems in situation with getting all the information they need make sure the situation comes out smooth"
We responded:
"Thank you for taking the time to share your thoughts, Andrew! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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PE Straley

May 13, 2025

5  out of  5
rating by PE Straley
"I went in just before closing to ask for an appointment, instead they got me totally insured as I needed right then (having to stay after hours. Sorry.). They didn't cut corners to get me out the door & told me more about policies than nearly 50 years of previous State Farm employees had! I was impressed enough to write this - which I rarely do!"
We responded:
"Thank you for your 5-star review, PE! My State Farm team and I are happy to be your good neighbor and help you with your insurance policies. "
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Gil Duran

April 30, 2025

5  out of  5
rating by Gil Duran
"Jose morales, state farm agent, quickly effective friendly and Bilingual will help you with all your needs in a kindly manner. Happy with new policy 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and glad Jose took great care of you. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marie

March 27, 2025

5  out of  5
rating by Marie
"Received excellent service and support. Thank you"
We responded:
"We’re honored by your positive feedback, Marie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Agustin Sanchez Navarro

February 18, 2025

5  out of  5
rating by Agustin Sanchez Navarro
"I like to send a thank you to Jose Morales for helping my dad Valentin his account, very happy for the service 👍🏾"
We responded:
"We’re thankful for your feedback, Agustin! We are glad Jose was able to assist your dad with his insurance needs. It's our pleasure. If there is anything else we can do to help, please let us know!"
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Kathy Ellis

February 7, 2025

5  out of  5
rating by Kathy Ellis
"Great professional personal company have had great service for years thank you"
We responded:
"Thank you for taking the time to share your thoughts, Kathy! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Drew

January 24, 2025

5  out of  5
rating by David Drew
"Amazing customer service!!! Be sure to see Yaya, she is kind, thorough, and very knowledgeable!"
We responded:
"Thank you for your review, David! We’re thrilled to know you had a positive experience and happy Yaya took good care of you. We look forward to continuing to support your insurance needs."
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Michael Johnson

January 23, 2025

5  out of  5
rating by Michael Johnson
"Excellent service will be with State Farm for a long time."
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!"
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Bonnie Riley

January 7, 2025

5  out of  5
rating by Bonnie Riley
"Their agent, Sharday, was so great to work with. Process was seamless, easy, and quick. Price was competitive, and we are happy with our new policy. Thank you, State Farm and Sharday!"
We responded:
"Thank you for your review, Bonnie! It's our pleasure to assist you and glad you are happy with our service. Please let us know if there is anything else we can do to help."
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Gayle Peters

December 13, 2024

5  out of  5
rating by Gayle Peters
"Great customer service, good prices, so glad we went there"
We responded:
"We’re thankful for your feedback, Gayle! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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paul l

September 13, 2024

5  out of  5
rating by paul l
"Very helpful personable and fair."
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Marilyn Adams

July 18, 2024

5  out of  5
rating by Marilyn Adams
"I was rear ended by someone with State farm insurance and every police officer, tow company and collision repair shop I spoke with was relieved the person that hit me had State farm because they were the smoothest and most efficient. So in the middle of dealing with this accident I called up the office and switched insurance. The experience has been so smooth and thorough I feel a weight I didn't even know I had lifted. Everyone is kind and knowledgeable and accommodating to the ins and outs of my busy life while we went through the process. I 100% recommend working with Burton Jernigans office. I feel confident in saying not a single person would regret it."
We responded:
"Thank you for your review, Marilyn! I am so glad you chose us to represent you moving forward. It's our pleasure to help you and thank you for trusting us with your insurance needs. "
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Felicia Grimley

July 17, 2024

2  out of  5
rating by Felicia Grimley
"Waiting on call back from Monday 7/15/24 just called again been customer for years …"
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ghostrider

June 3, 2024

5  out of  5
rating by ghostrider
"When you go there they are very helpful. They don't push insurance on you. They are affordable. I have been with them for years."
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solomon slaten

May 29, 2024

5  out of  5
rating by solomon slaten
"Laura was knowledgeable and had best rate for me."
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Rebeca Rios

April 8, 2024

5  out of  5
rating by Rebeca Rios
"I went in the other day and was warmly greeted by a young lady named yaya.She was very friendly and made the effort to help me as best as she could.Unfortunately State Farm does insure homes for now.Bummer!next time I think about getting insurance I will stop by!"
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Ruth Layne

February 15, 2024

5  out of  5
rating by Ruth Layne
"These folks always provide friendly, competent, timely service. Highly recommend."
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Consuelo Onate

February 14, 2024

5  out of  5
rating by Consuelo Onate
"I have been dealing with Laura Reyes, agent at Lower Lake and am very pleased with the immediate attention to information that I needed I always tell my friends about State Farm"
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Sing with Evelena Rose

February 1, 2024

5  out of  5
rating by Sing with Evelena Rose
"Truly recommended, great service"
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Mindy Pequeno

January 23, 2024

5  out of  5
rating by Mindy Pequeno
"There is not a better place that really takes care of their customers and have the highest standard of customer service! Why would you go anywhere else?"
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anallely pantoja

January 10, 2024

5  out of  5
rating by anallely pantoja
"Best insurance in town!! Always so kind and helpful with any questions or concerns I may have. They go above and beyond. I have been with State Farm for 13 years and recommend to anyone looking for car insurances."
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Ed Backus

January 3, 2024

5  out of  5
rating by Ed Backus
"The representative gave ample amount of support and gave multiple options as to where coverage could go, but respected when a choice had been made. Looking forward to starting coverage!"
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JeriLyn Becker-Nager

December 18, 2023

5  out of  5
rating by JeriLyn Becker-Nager
"Burton Jerrnigan is a very personable professional insurance agent. He treats you like a friend and will give you the best deal available for your budget. The office staff are friendly,.helpful and don't forget to let him know you called. They give you plenty of notice and reminders when your payment is due. I highly recommend this State Farm office."