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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of April Snyder

April Snyder

March 31, 2026

5  out of  5
rating by April Snyder
"I absolutely love this insurance company I've been with them, after switching from two others, since 2018 they are so helpful anytime I call and are so kind. They treat you like family and even send you pizza coupons for DJs pizza here in town for every single birthday which we save and use for super bowl Sunday 😂 I love how easy it is to add or remove vehicles from my policy and how they take the time to explain any questions I ask of them. 💕 I always recommend them to everyone who says they need insurance. Recently I got a newer vehicle and added it my insurance was supposed to be higher amount then I removed the non working vehicles I had on my act and I was expecting to still have to pay a high bill but I was discounted the cost of the other vehicles and I will actually end up getting a credit I'm stoked so happy 😊 this company always surprises me and never fails to impress me with how much they care and go above and beyond with their customers in ways that truly matter and help. Thanks for always being there for me state farm insurance!"
We responded:
"Thank you so much, April! We’re delighted to hear that our insurance services have made things easy and supportive for you. We are glad you are enjoying the pizza! We truly appreciate your kind words and recommendation, and we look forward to continuing to provide you with excellent insurance care for years to come!"
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Rupert Pledger

March 27, 2026

5  out of  5
rating by Rupert Pledger
"Jeff was very helpful and patient, he had all the answers to my qutions. He made the process easy. I will recommend State Farm to all of my friends."
We responded:
"Thank you so much for your kind words, Rupert! We're glad Jeff was able to make the process easy and answer all your questions. We truly appreciate your recommendation and look forward to helping you and your friends in the future!"
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Marilyn Chick

March 19, 2026

5  out of  5
rating by Marilyn Chick
"Friendly staff; very efficient"
We responded:
"Thank you, Marilyn! We're glad you found our prices reasonable and staff friendly and efficient. We're here anytime you need us!"
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Micheline combs

March 18, 2026

5  out of  5
rating by Micheline combs
"Came in clutch for me and my family. I cannot show enough appreciation as well about setting me up with life insurance. Very glad I came here."
We responded:
"Thank you for your 5-star review, Micheline! My State Farm team and I are happy to help you with your life insurance needs and be your good neighbor!"
Profile photo of Rebecca Pippin

Rebecca Pippin

March 13, 2026

5  out of  5
rating by Rebecca Pippin
"Great office and great folks to work with! They are always helpful and have my best interests as a priority."
We responded:
"Thanks so much for the great review, Rebecca! We’re really glad you feel taken care of and that you’re happy with our prices. It means a lot to us to have your trust. Don’t hesitate to reach out anytime!"
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Alice Aughe-Redfern

March 13, 2026

5  out of  5
rating by Alice Aughe-Redfern
"This office is polite, professional and very helpful."
We responded:
"Thank you for your kind review, Alice! We’re glad you found our team helpful and our prices reasonable for auto insurance and life insurance. Feel free to reach out anytime!"
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Crystal Perea

March 13, 2026

5  out of  5
rating by Crystal Perea
"Yaya has always been a kind, professional, and attentive person. She's approachable and making conversations easy, which is truly a pleasure. Thank you so much for helping me with my claim!"
We responded:
"Thank you so much for your kind words, Crystal! We're delighted to hear that Yaya provided you with professional and attentive service, making the process smooth and pleasant. We truly appreciate your feedback and are here to help anytime you need us!"
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Alejandra Horan

February 28, 2026

5  out of  5
rating by Alejandra Horan
"I love Burton Jernigan state farm, been with them for years and easy to work with. Yaya is always helpful and kind whenever I have questions or need to change my policy."
We responded:
"Thank you so much for your kind words, Alejandra! We're thrilled to hear that you've had a positive experience with Burton Jernigan State Farm over the years. Yaya will be happy to know that her help and kindness have made a difference. We truly appreciate your loyalty and look forward to continuing to serve you!"
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Jeanette Wickersham

February 28, 2026

5  out of  5
rating by Jeanette Wickersham
"Warm, friendly service through the complete process. Yaya was especially attentive, as we're Jeff and Jose. Because of my particular circumstances in that it was a hit and run and I was unable to get the other driver's info I could not determine whether or not "he" had insurance. If he was uninsured, my deductible would have been waived. However, I'm guessing that due to his instant flight that he was most likely uninsured and possibly without a license as well as possibly has a "rap sheet".I should think that a "flight" person would automatically qualify as being without insurance. He didn't even stop OR so much as slow down! Very open to suspect!"
We responded:
"Thank you, Jeanette, for sharing your experience and for your kind words about Yaya, Jeff, and Jose. We're sorry to hear about the difficult situation and appreciate your trust in us throughout the process."
Profile photo of Yajahira Chavez

Yajahira Chavez

February 28, 2026

5  out of  5
rating by Yajahira Chavez
"Burton Jernigan and his team are just the best. They are always super responsive and very knowledgeable when it comes to all my questions! Not to mention that they are always super kind when answering the phone. I 100% recommend you going to them for any of your insurance needs. 🙂"
We responded:
"Thank you, Yajahira! We're thrilled to hear Burton and the team provided such great service. We appreciate your recommendation!"
Profile photo of Deanna Madeson

Deanna Madeson

February 28, 2026

5  out of  5
rating by Deanna Madeson
"I was confused about the bill I received for my vehicle and Yaya not only answered my question, but I was pleasantly surprised that I even got a rebate. Thank you!"
We responded:
"Thank you, Deanna! We're happy Yaya could clear up your billing questions and that you received a rebate. We appreciate you sharing your experience!"
Profile photo of Sherman “Sherman1959” Peters

Sherman “Sherman1959” Peters

February 27, 2026

5  out of  5
rating by Sherman “Sherman1959” Peters
"So far so good."
We responded:
"Thank you, Sherman! We're glad to hear you're happy with the price and service so far. We appreciate your feedback!"
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Soil Man Dan

February 27, 2026

5  out of  5
rating by Soil Man Dan
"Jeff was great! He always helps me with my payments, is friendly and respectful, and a true pleasure to deal with. Call and ask for Jeff for any of your insurance needs!"
We responded:
"Thank you, Soil Man Dan! We're glad Jeff has been so helpful and friendly. We appreciate your recommendation!"
Profile photo of Mitzi Grimley

Mitzi Grimley

February 25, 2026

5  out of  5
rating by Mitzi Grimley
"Jose was very helpful and went over ana beyond to help me."
We responded:
"Thank you so much for your kind words, Mitzi! We're thrilled to hear that Jose went above and beyond to assist you. We appreciate your support and hope to serve you again soon!"
Profile photo of Kelly Elliott

Kelly Elliott

February 23, 2026

5  out of  5
rating by Kelly Elliott
"State farm is the only insurance company I've ever had insurance through, so naturally I was gonna go back to them when I needed it this past week, Jeff welcomed me in with a friendly vibe. He was proficient,fast,friendly and funny. They got a bit of a rush while I was there and Jeff greeted each person who entered and assured them that they would get to them as soon as possible. The experience was pleasant and I left with a smile and insurance that worked for my budget! Thanks for that Jeff."
We responded:
"Thank you so much for your kind words, Kelly! We're thrilled to hear that Jeff provided you with friendly and efficient service, and that we could help find insurance that fits your budget. We appreciate your continued trust in State Farm and look forward to assisting you in the future!"
Profile photo of Stephani Curnutt

Stephani Curnutt

February 19, 2026

5  out of  5
rating by Stephani Curnutt
"Always a pleasure, very friendly & helpful"
We responded:
"Thank you so much for your kind words, Stephani! We're delighted to hear that you found our prices great and that our team was friendly and helpful throughout the process. We're also glad the claims process was quick and easy for you. If you ever need assistance again, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you in the future!"
Profile photo of Denise Shaw

Denise Shaw

February 19, 2026

5  out of  5
rating by Denise Shaw
"I appreciate how helpful and pleasant the associates are at State Farm in Lower Lake!! They are always finding ways to help give me the best rates and are extremely knowledgeable about the different insurance plans they offer!! Thank you for your kindness and excellent service!!"
We responded:
"Thank you so much, Denise! We're delighted to hear that our team in Lower Lake has been helpful and knowledgeable in finding the best rates for you. Your kind words mean a lot to us, and we truly appreciate your trust and support!"
Profile photo of Kathy Jacob

Kathy Jacob

February 12, 2026

5  out of  5
rating by Kathy Jacob
"I would very much recommend calling Burton for your insurance needs. I transferred my auto coverage to him; he was very informativel in helping me make decisions on coverage I needed. He saved me over $430 for 6 month coverage compared to my existing coverage with another company. He was courteous and attentive- a genuine pleasure to talk to which is very unusual and unexpected these days.Call him for all your insurance needs. Thank you Burton"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our team informative and helpful in guiding you through your auto coverage options, and that we were able to save you a significant amount on your insurance. It's wonderful to know that our courteous and attentive service made a positive impression. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. Thanks again for choosing us!"
Profile photo of Maria Kemp

Maria Kemp

January 31, 2026

5  out of  5
rating by Maria Kemp
"Joel Jernigan was excellent at explaining all the details of my new policy that is more costly but in the long run will benefit me with discounts n great coverage eventually! Thank u so much ! ❤️🙏🏻"
We responded:
"Thank you, Maria! We’re glad Joel could help explain your new policy and its benefits. We appreciate your trust and are here if you need anything!"
Profile photo of Shawna Grilley

Shawna Grilley

January 22, 2026

5  out of  5
rating by Shawna Grilley
"JEFF! He was very professional, proficient, and kind ! Got me up and going in less than thirty minutes !!!! I never leave reviews but Jeff deserves some acknowledgement for how well he did for me !"
We responded:
"Thank you so much, Shawna! We’re thrilled to hear Jeff provided you with such fast and professional service. Your kind words mean a lot, and we’re happy to help!"
Profile photo of Yvette Langford Hernandez

Yvette Langford Hernandez

January 20, 2026

5  out of  5
rating by Yvette Langford Hernandez
"I have always received excellent service from everyone in Burton’s office. Since I started driving I have always had State Farm with Burton."
We responded:
"Thank you, Yvette, for your continued trust in Burton’s office for your auto insurance needs. We’re proud to provide you with excellent service and look forward to supporting you for many more years to come!"
Profile photo of lori passantino

lori passantino

January 20, 2026

5  out of  5
rating by lori passantino
"Jeff worked with me to provide auto and life insurance quotes. He was polite, professional, and very helpful in answering all my questions. Would highly recommend!"
We responded:
"Thank you, Lori, for your wonderful feedback! We're glad Jeff could assist you with both your auto insurance and life insurance needs. Your recommendation means a lot to us, and we're here to help anytime!"
Profile photo of Diego A. Cabrera

Diego A. Cabrera

January 20, 2026

5  out of  5
rating by Diego A. Cabrera
"Excellent service! Jeff Dei helped me with my auto insurance and made the whole process very easy and stress-free. He took the time to explain everything I needed to know in a clear and patient way, answered all my questions, and made sure I understood my coverage. He also offered me the best options for my needs. I truly appreciate his professionalism, honesty, and great customer service. I highly recommend Jeff Dei to anyone looking for reliable auto insurance assistance."
We responded:
"Thank you, Diego, for your kind words! We're thrilled to hear that Jeff Dei provided you with excellent service and made your auto insurance experience easy and stress-free. We appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Jacob Tessandori

Jacob Tessandori

January 13, 2026

5  out of  5
rating by Jacob Tessandori
"I had a great experience working with Jeff at Burton Jernigan State Farm. He was knowledgeable, responsive, and took the time to really explain my options instead of just rushing through the process. Jeff made everything easy to understand and helped me find coverage that actually made sense for my situation. You can tell he genuinely cares about doing things the right way and making sure his clients are taken care of. If you’re looking for someone dependable and easy to work with, I’d definitely recommend reaching out to Jeff."
We responded:
"Thank you for your kind words, Jacob! We're glad Jeff could make the process easy to understand and find coverage that fits your needs. We appreciate your recommendation and look forward to helping you in the future!"
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Ronald Lamariana

January 8, 2026

5  out of  5
rating by Ronald Lamariana
"30 minutes totally taken care of with new supplemental insurance where 3 months with someone else and left dangling."
We responded:
"Thank you so much for your kind words, Ronald! We're thrilled to hear that you had a positive experience with us and that we could assist you quickly and effectively with your supplemental insurance. Providing great service and peace of mind is our top priority. If you ever need anything else, don’t hesitate to reach out!"