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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Zuiderweg

July 3, 2025

5  out of  5
rating by Deborah Zuiderweg
"This office is always so helpful. It is nice to have someone local to go to and ask questions especially with my medicare supplement . Ty"
We responded:
"Thank you for your 5-star review, Deborah! Glad we are able to help you with your Medicare supplement. My State Farm team and I are happy to be your good neighbor!"
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Javi Villalobos

July 3, 2025

5  out of  5
rating by Javi Villalobos
"With the new changes and increases in auto insurance policies State Farm agent Jose Morales provided incredible service providing the correct information and helping us understand the new rate increase. He was also very helpful in helping my father with his insurance policy whenever he has questions. Overall Great team at State Farm!"
We responded:
"We appreciate your review, Javi! We are delighted to know you had a great experience with our State Farm office. I am glad Jose was able to assist you with your auto insurance questions. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jett Royval

July 3, 2025

5  out of  5
rating by Jett Royval
"If you’re looking for an insurance team that actually cares, I can’t recommend Burton Jernigan’s incredible State Farm office enough! The entire staff is friendly, knowledgeable, and goes above and beyond but I’ve got to give a huge shoutout to Jose Maleno. He’s hands down the best in the business. Jose is always on call, always quick to respond, and always ready to help whether it’s adjusting a policy, explaining details, or just making sure I’m getting the lowest possible rate. His professionalism, clarity, and dedication to his clients are unmatched. I’ve never felt more taken care of when it comes to insurance, and honestly, I wouldn’t recommend any other team and if you’re with Jernigans office, you’re in the best hands."
We responded:
"Thank you for reviewing our State Farm office and I am glad Jose is taking great care of you! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mikayla Phillips

July 3, 2025

5  out of  5
rating by Mikayla Phillips
"Yaya took the time to walk me through, step by step, why my premium increased and what I could do to lower costs moving forward. She explained everything clearly and made the process feel way less overwhelming. Really appreciated her patience and support!"
We responded:
"We’re thankful for your feedback, Mikayla! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Trish Lewis

July 2, 2025

5  out of  5
rating by Trish Lewis
"Always super helpful and wonderful employees. Great rates and great coverage"
We responded:
"Thank you for taking the time to share your thoughts, Trish! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vanessa Moore

July 2, 2025

5  out of  5
rating by Vanessa Moore
"I was helped today by an agent named Jose, he was amazing! Very polite and pleasant to work with. I have had terrible experiences in the past working with insurance companies, I mean I’ve literally spent hours on the phone before trying to get coverage on my vehicles and wasted so much time. I’m so glad I found this office, I’m planning on switching all my vehicles over now because of this experience. Thank you!"
We responded:
"We appreciate your review, Vanessa! We are delighted to know you had a great experience with Jose at our State Farm office. If you ever need any assistance with your auto insurance in the future, please don’t hesitate to reach out. We are here to help!"
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Denise Shaw

July 1, 2025

5  out of  5
rating by Denise Shaw
"The associates are awesome at this agency!! Extremely helpful and kind."
We responded:
"Thank you for your 5-star review, Denise! We are happy to be your good neighbor!"
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Sharon Johns

July 1, 2025

5  out of  5
rating by Sharon Johns
"Yaya was amazing. She looked up every savings possible that might help with lowering my payments. She explained everything very well. I am staying with the policies I have. But in the future if I have any questions I would love to speak to this person again due to her knowledge, friendliness and her compassion to help. Thank you Yaya"
We responded:
"Thank you for taking the time to share your thoughts on your insurance experience, Sharon! We’re glad to know you’re satisfied with the service Yaya provided. If you ever have any questions or need assistance, we’re here to help!"
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Doreen Wagener

June 30, 2025

5  out of  5
rating by Doreen Wagener
"Great customer service everybody's so friendly and helpful"
We responded:
"We’re honored by your positive feedback, Doreen! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Micheline combs

June 27, 2025

5  out of  5
rating by Micheline combs
"Came in clutch for me and my family. I cannot show enough appreciation as well about setting me up with life insurance. Very glad I came here."
We responded:
"Thank you for your 5-star review, Micheline! My State Farm team and I are happy to help you with your life insurance needs and be your good neighbor!"
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Marie

June 27, 2025

5  out of  5
rating by Marie
"I always receive excellent service and support. I appreciate your entire staff, especially Jose! Thank you✅"
We responded:
"We’re honored by your positive feedback, Marie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Hammond

June 26, 2025

5  out of  5
rating by Scott Hammond
"They are the Best of the Best. Go see them for all your needs in insurance--especially Life Insurance! Great communicators and easy to work with. 5x STARS all day long!"
We responded:
"We’re honored by your positive feedback, Scott! We look forward to continuing to provide you with great service in life insurance and more. If there is anything else we can do for your insurance needs, just let us know!"
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Antonio Villalobos

June 26, 2025

5  out of  5
rating by Antonio Villalobos
"Jose was Amazing he was quick, super knowledgeable and super explanatory helping me with each step and understanding the policies"
We responded:
"Thank you for reviewing our State Farm office, Antonio! We’re thrilled to know you had a positive experience with Jose; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Mary Becker

Mary Becker

June 4, 2025

5  out of  5
rating by Mary Becker
"Yaya shavez helped me and I tell you what, she was the most helpful person to speak to about insurance recently.I was taken advantage of by AAA and this nice lady took all of the weight off my shoulders to get a new insurance. Very helpful and kind."
We responded:
"Thank you for your 5-star review, Mary! I am so glad Yaya helped you with your insurance needs. My State Farm team and I are happy to be your good neighbor!"
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Andrew Oneil

May 13, 2025

5  out of  5
rating by Andrew Oneil
"I've had always a good experience what State farm the handle their problems in situation with getting all the information they need make sure the situation comes out smooth"
We responded:
"Thank you for taking the time to share your thoughts, Andrew! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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PE Straley

May 13, 2025

5  out of  5
rating by PE Straley
"I went in just before closing to ask for an appointment, instead they got me totally insured as I needed right then (having to stay after hours. Sorry.). They didn't cut corners to get me out the door & told me more about policies than nearly 50 years of previous State Farm employees had! I was impressed enough to write this - which I rarely do!"
We responded:
"Thank you for your 5-star review, PE! My State Farm team and I are happy to be your good neighbor and help you with your insurance policies. "
Profile photo of Gil Duran

Gil Duran

April 30, 2025

5  out of  5
rating by Gil Duran
"Jose morales, state farm agent, quickly effective friendly and Bilingual will help you with all your needs in a kindly manner. Happy with new policy 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and glad Jose took great care of you. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Agustin Sanchez Navarro

Agustin Sanchez Navarro

February 18, 2025

5  out of  5
rating by Agustin Sanchez Navarro
"I like to send a thank you to Jose Morales for helping my dad Valentin his account, very happy for the service 👍🏾"
We responded:
"We’re thankful for your feedback, Agustin! We are glad Jose was able to assist your dad with his insurance needs. It's our pleasure. If there is anything else we can do to help, please let us know!"
Profile photo of Kathy Ellis

Kathy Ellis

February 7, 2025

5  out of  5
rating by Kathy Ellis
"Great professional personal company have had great service for years thank you"
We responded:
"Thank you for taking the time to share your thoughts, Kathy! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of David Drew

David Drew

January 24, 2025

5  out of  5
rating by David Drew
"Amazing customer service!!! Be sure to see Yaya, she is kind, thorough, and very knowledgeable!"
We responded:
"Thank you for your review, David! We’re thrilled to know you had a positive experience and happy Yaya took good care of you. We look forward to continuing to support your insurance needs."
Profile photo of Michael Johnson

Michael Johnson

January 23, 2025

5  out of  5
rating by Michael Johnson
"Excellent service will be with State Farm for a long time."
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!"
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Bonnie Riley

January 7, 2025

5  out of  5
rating by Bonnie Riley
"Their agent, Sharday, was so great to work with. Process was seamless, easy, and quick. Price was competitive, and we are happy with our new policy. Thank you, State Farm and Sharday!"
We responded:
"Thank you for your review, Bonnie! It's our pleasure to assist you and glad you are happy with our service. Please let us know if there is anything else we can do to help."
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Gayle Peters

December 13, 2024

5  out of  5
rating by Gayle Peters
"Great customer service, good prices, so glad we went there"
We responded:
"We’re thankful for your feedback, Gayle! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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paul l

September 13, 2024

5  out of  5
rating by paul l
"Very helpful personable and fair."
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Marilyn Adams

July 18, 2024

5  out of  5
rating by Marilyn Adams
"I was rear ended by someone with State farm insurance and every police officer, tow company and collision repair shop I spoke with was relieved the person that hit me had State farm because they were the smoothest and most efficient. So in the middle of dealing with this accident I called up the office and switched insurance. The experience has been so smooth and thorough I feel a weight I didn't even know I had lifted. Everyone is kind and knowledgeable and accommodating to the ins and outs of my busy life while we went through the process. I 100% recommend working with Burton Jernigans office. I feel confident in saying not a single person would regret it."
We responded:
"Thank you for your review, Marilyn! I am so glad you chose us to represent you moving forward. It's our pleasure to help you and thank you for trusting us with your insurance needs. "