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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yeshelle Sparks

June 12, 2026

5  out of  5
rating by Yeshelle Sparks
"Joel gives old fashioned customer service! He was so patient, kind, and professional. He gave me a lot of information that I needed to make my decisions. I am confident that I made the right choice to go with State Farm, and he will be a great agent to work with."
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Myrtle Deaton

June 5, 2026

5  out of  5
rating by Myrtle Deaton
"I loved my experience with State Farm. They were very friendly and was very knowledgeable. And answered all of my question."
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stiatedSkate44 11

June 4, 2026

5  out of  5
rating by stiatedSkate44 11
"Jeff was very help and kind he helped me with all my needs best insurance company I have ever had"
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Lars J

May 31, 2026

5  out of  5
rating by Lars J
"Great service and staff"
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Robert Waldon

May 5, 2026

5  out of  5
rating by Robert Waldon
"Fantastic personal service. Totally clarified my coverage and tailored it perfectly to my new circumstances."
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Kathy Linley

April 30, 2026

5  out of  5
rating by Kathy Linley
"Needed to get insurance again and I've always had wonderful service. Thanks for being here for my insurance needs."
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Melinda B

April 30, 2026

5  out of  5
rating by Melinda B
"Jeff was extremely helpful and knowledgeable. When I initially called it went to voicemail and before I could leave a message he was already calling me back. He then let me know about additional coverage, which I chose to opt into after he explained the benefits thoroughly. Extremely helpful. Just another reason I recommend State Farm."
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Miranda Carmichael

April 24, 2026

5  out of  5
rating by Miranda Carmichael
"Jeff had great customer service and helped us get the coverage we needed. Totally recommend State Farm!"
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Jennifer J

April 22, 2026

5  out of  5
rating by Jennifer J
"I got to talk to Jesus today on the phone. He was such a big help and super polite. He was very fast to help me in my situation and I ended the call super happy. BIG thank you to my state farm team."
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April Snyder

March 31, 2026

5  out of  5
rating by April Snyder
"I absolutely love this insurance company I've been with them, after switching from two others, since 2018 they are so helpful anytime I call and are so kind. They treat you like family and even send you pizza coupons for DJs pizza here in town for every single birthday which we save and use for super bowl Sunday 😂 I love how easy it is to add or remove vehicles from my policy and how they take the time to explain any questions I ask of them. 💕 I always recommend them to everyone who says they need insurance. Recently I got a newer vehicle and added it my insurance was supposed to be higher amount then I removed the non working vehicles I had on my act and I was expecting to still have to pay a high bill but I was discounted the cost of the other vehicles and I will actually end up getting a credit I'm stoked so happy 😊 this company always surprises me and never fails to impress me with how much they care and go above and beyond with their customers in ways that truly matter and help. Thanks for always being there for me state farm insurance!"
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Rupert Pledger

March 27, 2026

5  out of  5
rating by Rupert Pledger
"Jeff was very helpful and patient, he had all the answers to my qutions. He made the process easy. I will recommend State Farm to all of my friends."
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Marilyn Chick

March 19, 2026

5  out of  5
rating by Marilyn Chick
"Friendly staff; very efficient"
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Micheline combs

March 18, 2026

5  out of  5
rating by Micheline combs
"Came in clutch for me and my family. I cannot show enough appreciation as well about setting me up with life insurance. Very glad I came here."
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Rebecca Pippin

March 13, 2026

5  out of  5
rating by Rebecca Pippin
"Great office and great folks to work with! They are always helpful and have my best interests as a priority."
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Alice Aughe-Redfern

March 13, 2026

5  out of  5
rating by Alice Aughe-Redfern
"This office is polite, professional and very helpful."
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Crystal Perea

March 13, 2026

5  out of  5
rating by Crystal Perea
"Yaya has always been a kind, professional, and attentive person. She's approachable and making conversations easy, which is truly a pleasure. Thank you so much for helping me with my claim!"
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Alejandra Horan

February 28, 2026

5  out of  5
rating by Alejandra Horan
"I love Burton Jernigan state farm, been with them for years and easy to work with. Yaya is always helpful and kind whenever I have questions or need to change my policy."
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Jeanette Wickersham

February 28, 2026

5  out of  5
rating by Jeanette Wickersham
"Warm, friendly service through the complete process. Yaya was especially attentive, as we're Jeff and Jose. Because of my particular circumstances in that it was a hit and run and I was unable to get the other driver's info I could not determine whether or not "he" had insurance. If he was uninsured, my deductible would have been waived. However, I'm guessing that due to his instant flight that he was most likely uninsured and possibly without a license as well as possibly has a "rap sheet".I should think that a "flight" person would automatically qualify as being without insurance. He didn't even stop OR so much as slow down! Very open to suspect!"
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Yajahira Chavez

February 28, 2026

5  out of  5
rating by Yajahira Chavez
"Burton Jernigan and his team are just the best. They are always super responsive and very knowledgeable when it comes to all my questions! Not to mention that they are always super kind when answering the phone. I 100% recommend you going to them for any of your insurance needs. 🙂"
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Deanna Madeson

February 28, 2026

5  out of  5
rating by Deanna Madeson
"I was confused about the bill I received for my vehicle and Yaya not only answered my question, but I was pleasantly surprised that I even got a rebate. Thank you!"
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Sherman “Sherman1959” Peters

February 27, 2026

5  out of  5
rating by Sherman “Sherman1959” Peters
"So far so good."
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Soil Man Dan

February 27, 2026

5  out of  5
rating by Soil Man Dan
"Jeff was great! He always helps me with my payments, is friendly and respectful, and a true pleasure to deal with. Call and ask for Jeff for any of your insurance needs!"
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Mitzi Grimley

February 25, 2026

5  out of  5
rating by Mitzi Grimley
"Jose was very helpful and went over ana beyond to help me."
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Kelly Elliott

February 23, 2026

5  out of  5
rating by Kelly Elliott
"State farm is the only insurance company I've ever had insurance through, so naturally I was gonna go back to them when I needed it this past week, Jeff welcomed me in with a friendly vibe. He was proficient,fast,friendly and funny. They got a bit of a rush while I was there and Jeff greeted each person who entered and assured them that they would get to them as soon as possible. The experience was pleasant and I left with a smile and insurance that worked for my budget! Thanks for that Jeff."
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Stephani Curnutt

February 19, 2026

5  out of  5
rating by Stephani Curnutt
"Always a pleasure, very friendly & helpful"